Terms of Service for PrabaNexus Global

1. About Us

PrabaNexus Global is engaged in the manufacturing, export, and supply of cocopeat, coir products, and other agricultural growing media for customers worldwide.

2. Acceptance of Terms

By using our website or purchasing our products, you acknowledge that you have read, understood, and agreed to these Terms.

If you do not agree with these Terms, please do not use our website or services.

3. Products and Services

All product descriptions, specifications, images, and technical information are provided for general guidance only.

• Product appearance, color, weight, moisture content, and dimensions may vary slightly due to the natural characteristics of coir products.
• We reserve the right to modify or discontinue any product without prior notice.

4. Quotations and Orders

All quotations are subject to availability and confirmation.

• Orders become binding only after written confirmation from PrabaNexus Global.
• We reserve the right to accept, reject, or cancel any order at our discretion.

5. Pricing and Payment

Prices are subject to change without prior notice.

• Payment terms shall be agreed upon in writing before shipment.
• Customers are responsible for all applicable taxes, duties, customs charges, and import-related fees unless otherwise agreed.

6. Shipping and Delivery

Delivery schedules are estimates and may vary slightly due to production, shipping, customs clearance, weather, or other unforeseen circumstances.

• Risk of loss or damage transfers according to the agreed Incoterms specified in the sales contract or invoice.
• PrabaNexus Global is not liable for delays caused by shipping carriers, customs authorities, or force majeure events.

7. Product Inspection and Claims

Customers should inspect products immediately upon delivery.

Any claims regarding shortages, defects, or shipping damage must be reported in writing within 7 days of receiving the goods, together with supporting photographs and relevant documentation.

8. Intellectual Property

All content on this website, including text, images, logos, graphics, product descriptions, and designs, is the property of PrabaNexus Global unless otherwise stated.

No content may be copied, reproduced, distributed, or used without prior written permission.

9. Website Use

You agree not to:

• Use the website for unlawful purposes.
• Attempt unauthorized access to our systems or data.
• Upload malicious software or harmful code.
• Interfere with the website's operation or security.

10. Limitation of Liability

To the maximum extent permitted by law, PrabaNexus Global shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website, products, or services.

Our total liability for any claim shall not exceed the amount paid for the specific order giving rise to the claim.

11. Force Majeure

PrabaNexus Global shall not be responsible for delays or failure to perform caused by events beyond our reasonable control, including natural disasters, pandemics, labor disputes, transportation disruptions, government actions, war, or other unforeseen circumstances.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms or our business relationship shall be subject to the exclusive jurisdiction of India and International court.

14. Changes to These Terms

We reserve the right to update or modify these Terms at any time.

Changes become effective upon publication on our website.